Cibertec.com

Real Time CDRs Platform

A CDR (Call Detail Record) describes a call event on the network: start time, end time, calling number, called number and much more. Generally, CDRs are used as critical source material for customer billing. However, CDR analysis opens up new perspectives, such as identification of traffic patterns, subscriber behavior profiling, fraud detection and anticipation of possible customer churn. Thanks to the experience acquired over the years as a telecom solution developer, Cibertec has created the LTSS, which can collect, format, store and analyze CDRs from various sources. This system is used for optimizing network utilization, fine-tuning marketing campaigns, blocking fraudulent activity in real time and increasing customer loyalty.

LTSS Overview

The LTSS is Cibertec`s platform for CDR analysis. Built on Windows 2000 and SQL servers, the LTS System is a seamless integration of every single function you need to run an effective PTT billing process and accounting verification, together, with various applications like inter-operator and international administration accounting, fraud management, network monitoring, quality of service and revenue assurance.

There is virtually no limitation regarding implementation, operation and access to information; from a single-user PC to LAN, WAN, Intranet, Internet, home workers and multi-task operators. All you need is a simple browser, which will allow you to control everything, from anywhere in the world, in real time.

• Acquires, analyzes and archives call detail records, gathering statistics to improve efficiency in: Billing and Accounting Verification, Fraud Control, Operation and Maintenance, Planning and Quality of Service.
• Offers Real Time Centralized Traffic Monitoring with a modular architecture platform that gives a wide range of applications that can be managed in an independent way by the PTT departments.

Presents reports in real time, as well as historic traffic statistics, assisting in IAA reconciliation to improve accuracy and timeliness.

LTSS Benefits

Some of the benefits the LTSS solution offers:

• Billing and accounting verification.
• Inter-operator and international administration accounting.
• Increases your profits by controlling and decreasing the types of fraud that attack your PSTN traffic.
• Manages your operation with unprecedented efficiency and control.
• Allows Real Time call blocking in fraud cases.
• Aids in the making of business decisions through intuitive and easy to use Reporting Management System that is Web-oriented.
• Quality of service applications.
• Minimizes the detection time of fraud cases.
• Offers a flexible and scalable architecture.
• Includes Real Time call analysis.

LTSS Solution

The LTSS from Cibertec represents a solution that includes:

• >Billing and Accounting Verification: Mediation functions with the generation of CDRs for billing and accounting verification (PTT Billing Processing).

• Network Status & Traffic Supervision (NSTS): This QoS module allows the user the possibility of traffic monitoring and measurement of the different routes, providing reports with the indexes of quality of service and the monitoring capacity of each central offices� CDRs to quantify the interconnection traffic with other operators (International Administration Accounting).  

• Real Time Network Protection for Fraud Control: The capacity to shield your PSTN from illegal traffic by instantaneously eliminating suspicious calls (Landing), and the release of calls generated by numbers outside of the numbering plan (Fraud Control).

LTSS Features

• New versions released as needed
• On-line, context-sensitive help.
• Documentation support tools.
• Remote administrator access, control, and operation.
• Supports on-line backup.
• Recovery procedures outlined.
• Audit trail of occurring events.
• TCP/IP for LAN and WAN networks.
• Application recovery from server failure.
• Back-up management.
• Client/server network environment.
• Installation packets (software and database in CD-ROM).
• The user workstations can operate under Windows 95/98/2000pro and XP system.
• On-line system status.

Hardware Architecture: The LTSS is a combination of Cibertec's own hardware design and client-server HW architecture. The information is collected from the SS7 signaling using the SONDA16 and the HDLC-4M, developed by Cibertec. It is stored temporarily for pre-analysis in a local database. Later on, the information is transferred to the CDR Report Server, which is the final destination of the data and from where the user's PC will connect to acquire the information.

The LTSS has the feature of real time action against irregular traffic, allowing it the capability of blocking all calls identified as fraudulent (BK7).

Software Architecture: The software architecture is based on Microsoft Windows 2000 (server and professional) operating system. Cibertec has developed a series of applications that control and manage the entire system. These applications are:

• Data Processing Module: This module is composed of the Controller, Software developed by Cibertec. It has the capability to collect, analyze and control the calls that are passing through the SS7 links. Its client-server architecture makes it very flexible and scalable.  The SS7 Message Signaling Unit Router (SS7 MSU Router) gives the user the feature to transmit and receive, by TCP/IP, those SS7 messages that are require to complete the full signaling information flow associated with each call.
• Database Module: This module is composed of the SQL 2000 Server and the DBCALLS database, fully designed by Cibertec. This database stores all CDRs collected from the PSTN, as well as the information needed to configure the system.
• Management and Reporting Module: This module is composed of the Configuration Utility and the LTSS Reporting and Management tool. With the Configuration Utility, the user has the possibility of configuring every single feature of the system. Routes, Carriers, SPCs, Blocking Numbers, etc are some of the features that you can configure and control. With the LTSS Reporting and Management tool, the user has the capability of generating reports in Billing and Accounting Verification, Network Status & Traffic Supervision and Fraud Management. Its user-friendly report interface gives you the possibility to obtain reports in the format that you wish, as well as sending these reports automatically to anyone interested within your company.

Controlling Module (BK7): This module is composed of the BK7 Service Application. The BK7 Service Application has the capability to interact with the PTT Switch and send it a release call signal in those cases where the call is consider as fraudulent. Thus, controlling and reducing fraudulent traffic.

For more information please contact us at the following link: